🛡️ How to Prevent Employee Cyber Breaches: A Real-World Guide for Small Businesses in Bristol
If you run a business, whether you’re in Clifton, Kingswood or Weston-super-Mare, your reputation, cash flow, and customer trust could all be at risk from something as simple as a misplaced click.
But here’s the thing: most cyber breaches aren’t pulled off by criminal masterminds. They happen because of everyday mistakes — like clicking a dodgy link or using a weak password.
Let’s explain what you can do to protect your business and your people, in plain English, without the jargon.
1. Create a Culture That Puts Cyber Safety First
You can have the best tools in the world, but if your team doesn’t take cyber security seriously, those tools won’t make a difference.
Here’s how to build the right culture:
- Speak plainly. If your team doesn’t know what “cybersecurity protocols” means, you’ve already lost them.
- Recognise good habits. For example, thank someone for checking in before clicking a suspicious link.
- Lead from the front. If you’re cutting corners or ignoring password advice, others will follow.
2. Make Passwords Work for People
Strong passwords don’t have to be painful. It’s all about making them practical and secure.
- Use passphrases like:
CliftonMarket2025!
instead of short words - Don’t reuse passwords across platforms
- Use a password manager to store them securely
- Turn on two-factor authentication wherever possible
These small changes can stop most of the common attacks before they start.
3. Keep Access on a Need-to-Know Basis
Think of it this way: not everyone needs the keys to the whole building.
- Give people access to only what they need to do their job
- Remove logins for anyone who leaves or changes roles
- Separate your folders or tools by department — for example, keep payroll away from marketing files
This approach limits the damage if someone makes a mistake or gets hacked.
4. Make Training Part of Everyday Business Life
Don’t treat cybersecurity training as a once-a-year checkbox exercise. Keep it short, sharp and relevant to your team.
- Show real-life examples, including phishing emails doing the rounds locally
- Run quick “what would you do?” scenarios to keep people alert
- Avoid techy language — your goal is understanding, not confusion
The more relatable the training is, the more likely your team are to act when it matters.
5. Backup, Patch and Keep Everything Up to Date
Even the best defences can be breached. That’s why it’s essential to have a fallback plan in place.
- Make sure your data is backed up automatically, every day
- Store backups in the cloud or off-site, not just on your office computers
- Keep devices updated, including phones and apps — updates fix known security risks
And don’t forget to test your backups once in a while. It’s better to find out they don’t work before you really need them.
6. Plan Ahead for If Things Go Wrong
It’s not just about preventing cyber attacks — it’s also about how you respond if one hits.
- Write down who’s responsible for what in a crisis
- Have a list of who to contact: internal staff, customers, legal support, and any regulators
- Keep a clear communication plan so everyone knows what to say and who’s handling what
Planning in advance takes the panic out of the moment and helps you recover faster.
📍 Real Stories From Local Businesses in Bristol
You don’t need to look far to see how real these threats are. Here are just a few examples I’ve come across from businesses in the BS postcode area:
- A retailer in BS6 had their Instagram hacked — and lost access for 10 days during peak trading
- A tradesperson in BS3 had a phone stolen — and the thief accessed private invoices and customer data
- A Bristol café nearly paid a fake supplier invoice — but caught it just in time
These aren’t big corporations. They’re everyday businesses just like yours.
âś… What You Can Do Right Now
Here’s your five-step action list:
- Review who has access to your data and systems
- Turn on two-factor authentication for every tool you use
- Schedule a short training session for your team
- Check your backups are working and stored securely
- Create a simple incident response plan — even if it’s just one page
If you’re not sure where to start or need help figuring out what’s relevant to your business, I have trusted local FSB members who can give you advice.
Did you know that as an FSB member, you get up to ÂŁ10,0000 in cover for ‘Crisis Management & PR’ in the event of a major public relations crisis?
Need Help or Just Want to Talk It Through?
I work with small businesses across Bristol and the surrounding BS postcodes every day, helping you make sense of your FSB benefits and giving practical, no-pressure advice.
📞 Book a Free Call with Me
đź“© Or Request Info by Email
Let’s make sure your business is protected — and that you’re not navigating cyber security alone.